We love the products we've made and hope you do too! If, for any reason, you're not completely satisfied, orders placed at www.friendlyvitamins.com can be returned within 60 days of purchase. Contact us anytime by emailing info@friendlyvitamins.com. Valid proof of purchase is required for all returns.
How to Return Your Order:
- Email Us: Reach out at info@friendlyvitamins.com.
- Provide Order Details: Include your order number and the product(s) you wish to return.
- Receive Instructions: Our team will promptly provide clear steps to complete your return.
- Products should ideally be returned in their original packaging.
- A return shipping fee will be deducted from your refund unless the return is due to damage or an error on our part. We may request a photo of any incorrect or damaged items before waiving this fee.
- Once we receive your return, we’ll promptly process your refund.
- Refunds will be credited back to your original payment method.
- You'll receive an email confirmation once your refund is processed. Refunds typically appear in your account within 5-7 business days.
Order Changes & Cancellations:
If you need to modify or cancel your order, please email us immediately at info@friendlyvitamins.com. We'll do our best to accommodate your request. If your order has already shipped, please follow the return instructions above.